This page has the answers to some of our commonly asked questions.
If you have any other enquiries, please do not hesitate to get in touch with us here.
Frequently Asked Questions
Have questions? What do you need help with?
Our FAQ makes it easy for you to find answers about questions of our School.
If you can’t find your answer here, please feel free to contact us.
About Enrolment
How do I enroll my child?
To register your child in our programme, please fill up our form or call us (023) 987180.
Do you have a trial class?
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Can my child join your class anytime?
You can join as long as there are vacancies in a class.
We will schedule your child starting on the first day of next month.
For enrolment process please check this (link) or call us (023) 987180 to get more information.
What is the minimum age to join the class?
Minimum age to join our class is 18 months.
For this class, parent (or another adult) will accompany the class.
How much is your fee?
For regular class, 180$ per month with additional of 10% VAT ( including the School materials).
We charge an annual registration fee of $30 for the first student, $20 for the second student.
For other class fee and more details, please check our Admission info page.
Lesson and Schedule
What are your opening hours?
Our opening hours are from 9:00 AM to 6:00 PM Monday to Friday.
09:00 AM to 4:00 PM Saturday.
We are closed on Sundays.
What is your class schedule?
We have different class schedules.
For the details, please check our Admission info page.
What’s your holiday schedule?
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How long is the lesson?
Depending on the course you have booked.
Our main class (Enrichment class) is 90 minutes per lesson.
Other programmes such as short term classes and Holiday camps are different.
Please contact us at (023) 987 180 or mail us for details.
You will have 20, 25 or 30 lessons per week, depending on the course you have booked. One lesson is of 45 minutes. The courses start around 9:30 or 14:45. After 2 lessons you have a break of 15 minutes, then the course continues with 2 more lessons.
All lessons are one hour long. Preplesson allows for slightly longer lesson times because teachers and students maybe a little late sometimes. It is the teacher’s duty to end the lesson in one hour.
If my child missed a lesson, can we have a makeup class?
If no advance notice from you, we cannot give you a make up class.
Parents must give at least 1week advance notice if their child will be absent or miss a lesson; otherwise a make up lesson will not be arranged or given.
If I cancel a lesson, can we have a refund?
Unfortunately, we won’t refund the fee, but we can schedule a make-up lesson at your convenient time.
We only allow make up classes for cancellation with at least 2 days notice.
But If we are the one to cancel or make changes then we will give refund or reschedule for it.
Do I pay when we’re on vacation?
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How many children per class?
Maximum of 6 students per class for regular class.
We have 1 teacher and 1 assistant for 6 students.
For more info, please check our Admission info page.
Will you give homework to my child?
Yes, but depending on the lesson and class.
No homework for infant class.
Are the kids grouped by age or are ages mixed?
Normally, we grouped by age.
But children are allowed to join the same class those who are brothers and sisters which age gap is not so big.
What is your program?
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What language do you use when you teach?
We only use English Language during lessons, but if your child doesn’t understand, our local assistant teacher will help.
Do I need to bring anything for my child?
We provide most materials, but we may ask to bring from home to use for our activities.
About our teachers and methods
How many teachers in one lesson?
Our regular class composed of 1 teacher and 1 assistant.
Please check our Admission info page for more details.
Are the staff qualified? Where are your teachers from?
Yes. They are experienced teachers from the Philippines.
What are the benefits of joining your lesson?
Here are some of the advantages for your child.
1.Children who joined our lesson became more focused on studying.
They usually get higher grades at school.
2.Your child will show better memory and concentration.
3.To improve with their problem solving skills.
4.Your child can easily understand instructions. Then become better at doing school tasks.
Can once a week lesson improve my child?
Answer
Other concerns
How do you communicate with parents?
We give parents progress reports and parent-teachers meetings.
Our teachers will give you advice on how you will guide children at home.
Where is your school located?
We are located at 4th Floor Lion Star Building, No. 128 Russian Blvd. Sangkat Teuk Laak 1 Khan, Phnom Penh.
Our building is opposite to the Royal University of Phnom Penh.
If you come from the Airport side, just pass the 7 Makara Bridge and we are on the Right Side.
If you come from Central Market side, we are on the left side before you pass the 7 Makara Bridge.
For google map please check this.
When did you set up your school here in Cambodia?
Our school was set up in 2014 and we decided to start here in Cambodia.
Can I see my child during your lessons?
For 2 years above, we don’t allow parents to visit the classroom during the lesson.
We want to promote concentration and independence of the child.
For 18 months to 2 years (parent-accompany) we don’t allow visitors.